Sales Policy
Welcome to Zenotis.xyz! Our mission is to provide high-quality, portable SSDs that meet your data storage needs with reliability and efficiency. Please read our sales policy carefully to understand the terms and conditions of your purchase.
1. Product Availability
We strive to keep all items in stock and up-to-date on our website. However, in rare cases of inventory shortages, we will inform you promptly and offer an alternative product or a full refund.
2. Pricing and Payments
All prices listed on our website are in USD and include applicable taxes unless otherwise stated. We accept multiple payment methods, including credit/debit cards, PayPal, and other secure payment options.
3. Shipping Policy
- Shipping Locations: We offer worldwide shipping to most countries.
- Shipping Time: Orders are typically processed within 1-2 business days. Delivery times vary based on your location and selected shipping method.
- Shipping Costs: Costs are calculated at checkout based on the destination and package weight.
4. Returns and Refunds
- Eligibility: Items must be returned within 30 days of purchase in their original, unused condition with all packaging and accessories included.
- Process: To initiate a return, please contact us at info@zenotis.xyz with your order details.
- Refunds: Refunds will be processed to your original payment method within 5-7 business days after the returned product is received and inspected. Shipping fees are non-refundable.
5. Warranty
All our portable SSDs come with a 1-year limited warranty covering manufacturing defects. If you experience any issues, please contact us to resolve them promptly.
6. Customer Support
We are committed to providing excellent customer service. For any questions or concerns, feel free to reach out to us:
- Address: 273 Monarch Dr, Houma, LA 70364, USA
- Phone: (808) 456-3484
- Email: info@zenotis.xyz
7. Privacy and Security
Your privacy is important to us. All transactions on Zenotis.xyz are secured with encryption to protect your personal and payment information.
8. Contact Us
If you have further inquiries about our sales policy, do not hesitate to get in touch. We are here to assist you with all your questions and concerns.
Thank you for choosing Zenotis.xyz. We value your trust and look forward to providing you with the best portable SSD solutions!